1. Who We Are
This Privacy Policy explains how Magique Technologies Limited ("Magique", "we", "our", or "us") collects, uses, shares, and protects personal data when you use Tap'nSave.
This policy applies to our mobile app, website, customer support channels, and other related services.
2. Data We Collect
We may collect the following categories of personal data:
- Account data: name, email address, phone number, login credentials.
- Profile data: preferences, favorite categories, saved merchants.
- Coupon activity: viewed, redeemed, expired, and purchased coupons.
- Rewards data: points earned, points spent, rewards balance history.
- Transaction data: purchase records, payment status, refund status.
- Device data: device model, OS version, identifiers, app version, logs.
- Usage data: feature interactions, session events, diagnostics, crash data.
- Location data: approximate location if you enable location access.
- Support data: messages and attachments you send to customer support.
3. How We Use Data
- to provide account access and core app functionality;
- to display relevant coupons and merchant offers;
- to process redemptions and manage rewards points;
- to process purchases and prevent payment fraud;
- to improve app performance, reliability, and user experience;
- to communicate service updates, policy changes, and support responses;
- to enforce our legal terms and comply with legal obligations.
4. Legal Bases (where applicable)
Where data protection laws require a legal basis, we rely on:
- Contract: to provide the Tap'nSave services you request.
- Legitimate interests: to secure, improve, and operate the service responsibly.
- Consent: for optional notifications, location access, or similar permissions.
- Legal obligations: where laws require recordkeeping or disclosures.
6. Data Retention
We retain personal data only as long as needed for business and legal purposes, including account servicing, fraud prevention, dispute handling, and compliance. We may anonymize data for analytics and reporting.
7. Your Privacy Rights
Depending on your location, you may have rights to:
- access and receive a copy of your personal data;
- correct inaccurate data;
- delete personal data, subject to legal exceptions;
- restrict or object to certain processing;
- withdraw consent where processing is based on consent;
- request data portability where applicable.
To exercise rights, email itadmin@magiquetechnologies.tech. We may request reasonable verification before processing your request.
Account deletion: You may request deletion in-app (when available) or by emailing us. You can also provide an external request link in this policy (for example, https://www.tapnsave.app/account-deletion) to support store review requirements. We will delete or de-identify eligible data unless retention is legally required.
8. Security
We use administrative, technical, and organizational safeguards to protect personal data. No method of transmission or storage is fully secure, so we cannot guarantee absolute security.
9. Children's Privacy
Tap'nSave is not directed to children under 13 (or older age thresholds where local law applies). We do not knowingly collect personal data from children without appropriate consent. If you believe a child submitted data, contact us to remove it.
10. International Transfers
Your data may be processed in countries other than where you reside. Where required, we use lawful transfer safeguards (for example, contractual safeguards) to protect transferred data.
11. Changes to this Policy
We may update this Privacy Policy from time to time. We will post the revised version with an updated "Last updated" date and provide additional notice where required by law.
12. Contact Us
Company: Magique Technologies Limited
Registered office: Kicukiro, Kigali, Rwanda
Support phone: +250-796-609-725
Email: itadmin@magiquetechnologies.tech
Privacy inquiries:
itadmin@magiquetechnologies.tech